For over 40 years, I have helped universities, organizations, and learning professionals around the world design, implement, and evaluate online and blended learning that achieves measurable results — and earns lasting trust.
Most universities move quickly to launch online programs — understandably so. But speed and quality are hard to reconcile without intentional systems in place. Faculty are often left to design courses in isolation. Instructional designers work without shared standards. Quality assurance happens, if at all, after students have already enrolled.
The consequence is a portfolio of online courses that varies widely in rigor, engagement, and educational effectiveness — creating risk at precisely the moment accreditors, employers, and students are scrutinizing online credentials more closely than ever.
As Quality Matters' International Representative for LATAM, I have helped institutions across nine countries build the structures, standards, and confidence to offer online learning that holds up to the highest scrutiny.
I don't parachute in with a template and leave. I build your institution's internal capacity to sustain quality long after our engagement ends.
Most training programs are designed around content. The question they answer is: what do people need to know? But the question that matters for organizations is different: what do people need to do — and are they doing it? I design learning that bridges that gap.
Over four decades, I have worked alongside government agencies, international institutions, non-profits, and private enterprises on learning challenges that were consequential and complex.
When the FAO United Nations engaged me to evaluate their online training practices for the Latin American and Caribbean region, the challenge wasn't just technical — it required synthesizing feedback from headquarters in Rome and from country representatives across an entire continent.
I work in Spanish and English, which matters enormously for organizations operating across Latin America, where nuance is lost in translation and trust is built in the native language of your team.
You design courses, teach online, or support faculty who do — and you already sense the gap between what you're producing and what you know is possible. The challenge isn't motivation or intelligence — it's the absence of a clear, practical framework for quality online design.
My Online Learning Design Labs are intensive, practical workshops where faculty and instructional designers learn to apply Quality Matters design standards to their own courses — in real time, with real feedback.
Whether you represent a university, an organization, or are a learning professional looking to grow — the first step is a conversation.